Next Generation Patient Experience 2016 (past event)
November 29 - December 01, 2016
1.888.482.6012
Alison Tothy, MD
Chief Experience and Engagement Officer
University of Chicago School of Medicine
Check out the incredible speaker line-up to see who will be joining Alison.
Download The Latest AgendaPatient and Employee Engagement
Sunday, June 12th, 2016
17:10 Keynote: Achieving Employee Engagement From The Front Line To The Back Office
Enhancing caregiver engagement is highly linked to improving patient experience and outcomes. This session explores how one organization strived to improve caregiver engagement though communication skills training and best practices showcases.
• Recognize the connection between employee engagement and patient experience as demonstrated by improving the experience for the patient and the clinician through a strengths based communication training program
• Understand the concept of creating positive healthcare experiences and the effect of change on the caregivers, the patients, and the organization
• Learn the power of engaging caregivers in creating relationships while refining their communication skills
• Recognize the connection between employee engagement and patient experience as demonstrated by improving the experience for the patient and the clinician through a strengths based communication training program
• Understand the concept of creating positive healthcare experiences and the effect of change on the caregivers, the patients, and the organization
• Learn the power of engaging caregivers in creating relationships while refining their communication skills