Alpa Vyas, VP, Patient Experience at Stanford Hospital & Clinics
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Alpa Vyas


VP, Patient Experience
Stanford Hospital & Clinics

Check out the incredible speaker line-up to see who will be joining Alpa.

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Patient Experience Strategy & Design

Thursday, May 12th, 2016


10:40 Deep Dive Workshop B: Redesigning The Patient & Family Experience At Stanford Health Care Through Innovation & Design Thinking

The case for innovation and change in healthcare delivery, quality and cost has solidified over the past few years. Healthcare organizations have been slow to bring new products, services and technologies to market to meet the needs of our patients, and the process has been costly. To innovate products and services amid the major industry shifts, growth and reform, organizations are increasingly embracing the importance of human-centered design.

This session will:
• Provide an overview of design thinking ecosystem at Stanford Health Care including leadership engagement, team structures, training
• Demonstrate the value of integrating improvement and design methodologies to develop patient/family centered products & services through case examples
• Provide lessons learned and reflections on the design thinking journey and what is ahead