Next Generation Patient Experience 2016 (past event)
November 29 - December 01, 2016
1.888.482.6012
Amber Gilroy
Senior Vice President, Operations
Cancer Treatment Centers of America
Check out the incredible speaker line-up to see who will be joining Amber.
Download The Latest AgendaPatient Experience Strategy & Design
Thursday, May 12th, 2016
17:20 Guest Speaker: Creating An Extraordinary Patient Experience In An Environment Of Declining Reimbursement
What does it mean to provide services patients “value”? See research that CTCA has done on what patients truly value in a Cancer Center and a Hospital. How is CTCA looking at our model to determine what areas are valued and what areas can be scaled back?
What are some other trends in healthcare that we all need to think about?
• Outpatient versus Hospital based care
• Concierge medicine
• Home based services
• Urgent Care facilities
What are some other trends in healthcare that we all need to think about?
• Outpatient versus Hospital based care
• Concierge medicine
• Home based services
• Urgent Care facilities