Next Generation Patient Experience 2016 (past event)
November 29 - December 01, 2016
1.888.482.6012
David Janka, MD
Faculty Affiliate and Adviso; Teaching Faculty
Harvard Medical School Advisor For Primary Care; Stanford D School
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest AgendaPatient Experience Strategy & Design
Thursday, May 12th, 2016
10:40 Deep Dive Workshop B: Redesigning The Patient & Family Experience At Stanford Health Care Through Innovation & Design Thinking
The case for innovation and change in healthcare delivery, quality and cost has solidified over the past few years. Healthcare organizations have been slow to bring new products, services and technologies to market to meet the needs of our patients, and the process has been costly. To innovate products and services amid the major industry shifts, growth and reform, organizations are increasingly embracing the importance of human-centered design.
This session will:
• Provide an overview of design thinking ecosystem at Stanford Health Care including leadership engagement, team structures, training
• Demonstrate the value of integrating improvement and design methodologies to develop patient/family centered products & services through case examples
• Provide lessons learned and reflections on the design thinking journey and what is ahead
This session will:
• Provide an overview of design thinking ecosystem at Stanford Health Care including leadership engagement, team structures, training
• Demonstrate the value of integrating improvement and design methodologies to develop patient/family centered products & services through case examples
• Provide lessons learned and reflections on the design thinking journey and what is ahead