Next Generation Patient Experience 2016 (past event)
November 29 - December 01, 2016
1.888.482.6012
Sara Toomey
Medical Director of Patient Experience
Boston Children's Hospital
Check out the incredible speaker line-up to see who will be joining Sara.
Download The Latest AgendaPatient Experience Innovation And Technology
Tuesday, July 12th, 2016
09:50 Panel: The Intersection of Digital Experience And Traditional PX—Where Does Technology Enhance Vs. Detract?
As patient expectations shift and innovative technology becomes more accessible, it’s becoming increasingly important to provide digital tools to improve patient engagement, provide self service and assist providers, but how can you ensure that this technology does not interfere with the experience and the human element?
Panelists will discuss:
Examples of digital tools that are improving patient experience and outcomes
• How to train clinicians and staff to use the tools in a way that does not interfere with critical face time with patients
• How to encourage patient engagement and adoption of new tools
• Examples of digital in the care setting that detracted from the patient experience and what could be done differently
Panelists will discuss:
Examples of digital tools that are improving patient experience and outcomes
• How to train clinicians and staff to use the tools in a way that does not interfere with critical face time with patients
• How to encourage patient engagement and adoption of new tools
• Examples of digital in the care setting that detracted from the patient experience and what could be done differently